Verizon #Fail Update
Just so you know, I posted the Verizon Fail story on Twitter with @VerizonWireless and to mine, Stacie’s and Verizons FB pages. Typical of big business and Verizon in general, they chose not to respond. At all. Not even to clarify why they think they are right.
It just bugs me that when Stacie was in Texas and called for assistance, the first woman she spoke to made it sound as if bringing their phones into a VZW store in Texas once they moved would solve the problem. Even though that rep had to know Texas has the whitest area of “coverage” and that they were not going to be able to provide service.
Further updates when anything new happens.
Anyone with suggestions on handling problems with VErizon or other wireless companies in regards to a situation like this, feel free to help us out.
And if nothing else, Stacie has taught us all that if your Wireless carrier is important to you and/or you are in the middle of your contract, you should probably check your coverage area first.
